The Essence of Great Service

n Recently I was in the UK for meetings and had a couple of hours in Heathrow before getting on my flight to head back home. After catching up on e-mail, I strolled about looking for a place to grab a sandwich. As I wandered through the food court, I spotted a cafe...

The Beautiful Imprecision of Wine

n Stop for a moment and think about how much is written about wine; all the books, magazines, periodicals, and the supposedly soon-to-be extinct newspapers. It’s staggering. Then there’s the avalanche of wine blogs that must number in the thousands (guilty on that...

Book Recommendation: Ignorance is Blitz

n                          “Life Reeked with Joy.” Scientists say that nothing is better for us than a good laugh and after a quick look on Google, the fountain of all profound knowledge, I’m ready to agree.  One of the most interesting pieces I found on the benefits...

Game Day Skills: Spin Dynamics

n I’m just back from Aspen and the first Master’s Exam of the year. It was a great exam with 63 students participating over four days. The results are four newly minted Master Sommeliers, and I want to congratulate them: Dennis Kelly, wine director for the French...

Your Tax Dollars at Work

n “It’s Not an Adventure until Something Goes Wrong.”                                                                               Yvon Chouinard              Legendary climber, environmentalist and founder of PatagoniaPreludeLast week I was in Pomona to judge the LA...